LawSpeak

Support

Write to support@lawspeak.online. Tell us what you did, what happened, and what you expected. Please do not attach a real contract — a description, or a synthetic example, is enough.

Where to write

Subject Address
Help using the app, a bug, a wrong result support@lawspeak.online
Privacy questions, or your data privacy@lawspeak.online
A security vulnerability security@lawspeak.online
A support request that went unanswered ceo@lawspeak.online

help@lawspeak.online reaches the same place as support, if that is the address you reached for first.

Questions people ask first

Is this legal advice?

No. LawSpeak describes what a document says. It does not tell you what to do, and it is not a substitute for a qualified lawyer. See the terms of use.

Can I use a document or suggested wording immediately?

No. Before signing, submitting, sending, relying on, or otherwise using a document reviewed or drafted with LawSpeak or its suggested wording, you must obtain review of the complete document and its intended use by an independent lawyer licensed in the relevant jurisdiction. You are responsible for arranging that review and for the final document and its use. The Terms of Use preserve rights and remedies that cannot lawfully be excluded.

Do my documents leave my phone?

Text recognition runs on your device. Remote analysis requires a separate Cloud processing choice and currently sends reviewed text and context, not original page images. Account and legal-library requests can contact our servers independently. Analysis responses can remain in a retry cache; a demonstration result does not mean no data reached the server. See the Privacy Policy.

Why does it say a rule is "not confirmed by a source"?

Current remote results are demonstrations, not professionally reviewed legal conclusions. A source label does not establish that a rule is current or applies to your matter. The separate reading library has edition and coverage limitations. Check the original document and relevant official sources; see the Terms of Use.

Why is the confidence a word rather than a percentage?

Confidence labels describe an automated assessment. They are not a probability of winning a case, a complete legal audit, or a guarantee that the explanation is correct.

How do I delete everything?

For local records, open Settings → Documents & storage → Delete all local data, review the scope, acknowledge permanence, and select Delete local data. For your account, open Settings → Account → Delete account and complete identity confirmation. Local copies remain unless you also request device deletion. Exported copies are outside these actions; server deletion has the safeguards described in the Privacy Policy. Deleting the app or account does not cancel an App Store subscription.

The text came out wrong

Recognition can misread a page, especially a photograph taken at an angle or in poor light. You can correct the text on the review screen before the analysis runs, and the reviewed text is used for that request.